Legal

Privacy policy

How we collect, use, share, and protect personal information — and the rights you have over it.

1. Who we are

Ascendex Finance is the controller of personal information collected through this platform. Our data protection contact can be reached at hello@ascendex.finance.

2. Information we collect

Identity and contact details you provide when registering or contacting us.
Verification information required to meet identity, eligibility, anti-money-laundering, and sanctions obligations, which may include identity documents and source-of-funds information.
Information about your investor category, jurisdiction, and, where applicable, your investment activity on the platform.
Technical information such as device, browser, and usage data collected when you use the site.

3. How we use it

To create and administer your account and provide the platform.
To carry out identity, eligibility, anti-money-laundering, and sanctions checks.
To communicate with you about your account, opportunities you have accessed, and service changes.
To meet legal, regulatory, tax, and record-keeping obligations.
To secure the platform, prevent fraud, and improve the service.

4. Legal bases

We rely on the performance of a contract with you, compliance with legal obligations, our legitimate interests in operating and securing the platform, and, where required, your consent. The specific legal basis that applies depends on your jurisdiction and the particular processing activity.

5. Sharing

We may share personal information with identity-verification and compliance providers, technology and hosting providers, professional advisers, issuers or sponsors of opportunities you participate in, and regulators, law-enforcement, or tax authorities where required. We do not sell personal information.

6. International transfers

Information may be transferred to and processed in countries other than your own. Where that occurs, we put appropriate safeguards in place so that your information continues to be protected in line with this policy and applicable law.

7. Retention

We retain personal information for as long as needed to provide the service and to meet legal, regulatory, and record-keeping obligations. Financial and verification records are typically retained for the period required by applicable law after the relationship ends.

8. Your rights

Depending on where you are, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, to data portability, and to withdraw consent. Some rights are limited where we must retain records to meet regulatory obligations. To exercise a right, contact hello@ascendex.finance.

You may also complain to your local data protection authority.

9. Cookies

We use cookies and similar technologies to operate the site, remember preferences such as your selected language, and understand how the platform is used. You can manage cookies through your browser settings.

10. Security

We maintain technical and organisational measures designed to protect personal information. You are responsible for keeping your account credentials confidential, and we ask that you notify us promptly if you believe your account has been accessed without authorisation.

11. Changes

We may update this policy from time to time. Material changes will be notified through the platform or by email.

12. Contact

Questions about this policy can be sent to hello@ascendex.finance.

Last updated: [date].